1. Customer & Move Details
Walkthrough Checklist
Follow this quick list when filming to ensure our estimator captures everything accurately.
Start at the front entryEstablishes a logical path for a comprehensive room-by-room walkthrough.
Walk room-by-room slowlyAvoid rapid panning or shaking to prevent camera blur.
Turn on lights & open internal doorsGood room visibility ensures the most accurate item mapping.
Pause 2 seconds on large itemsFocus clearly on major items like beds, lounges, wardrobes, and fridges.
Include outdoor & packed itemsWalk through garages, balconies, outdoor yards, and any pre-packed boxes.
💡 Pro Tip: Your estimate isn't set in stone. You'll be in full control to review, edit, or manually add items before your Mates Group quote is finalized.
Prefer a manual quote?
If you experience issues uploading, or prefer a traditional in-home inventory review, give our Sydney removalists headquarters a direct call.